JV
Jacobus V
1 reviews | Active since Feb 2014
30 Apr 2015, 10:21
No return on My Query
Momentum was instructed by be more than two years back not to increase my premiums ,but now they want to again. I asked for them to contact me to discuss this , but the only correspondence so far is a email asking me to rate Lebo that helped me, Nobody contacted me so far.<br> <br> i feel like cancelling the policy and going over to somebody else that does not lei.
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Momentum (SA)'s replyOfficial
30 Apr 2015, 10:31Hello jacobusventer,
Your concerns mentioned above have been brought to the attention of our management and you will be contacted. While the lack of service you experienced is unusual and not the standard of our company.
We are sorry for the inconvenience and annoyance this incident caused.
Kind regards,
Nicolette D'Arch
Your concerns mentioned above have been brought to the attention of our management and you will be contacted. While the lack of service you experienced is unusual and not the standard of our company.
We are sorry for the inconvenience and annoyance this incident caused.
Kind regards,
Nicolette D'Arch
Momentum (SA)'s reply30 Apr 2015, 10:31
Official
Hello jacobusventer,
Your concerns mentioned above have been brought to the attention of our management and you will be contacted. While the lack of service you experienced is unusual and not the standard of our company.
We are sorry for the inconvenience and annoyance this incident caused.
Kind regards,
Nicolette D'Arch
Your concerns mentioned above have been brought to the attention of our management and you will be contacted. While the lack of service you experienced is unusual and not the standard of our company.
We are sorry for the inconvenience and annoyance this incident caused.
Kind regards,
Nicolette D'Arch