1 reviews | Active since Mar 2009
NO RESPONSE/SERVICE....
Wow ,wow, wow.... Before writing my complaint I checked on Hellopeter 'Momentum'. What a shock. It's a wonder you are still in business. With all the negative write up's over such a long period, you'd think that Momentum would take action and sort out their Financial Services department. What a disgrace. I have sent emails: even gone through someone I know and still no reply from Momentum regarding my RA invested in IVESTO 2 years ago without me being consulted. I hve never received a breakdown of this investment, even after requesting this on numerous occasions. So please explain how we are supposed to know what is happenin g with our investment? I need to get some answers.... Maybe we must get 702 radio invloved to thrash this out. Poor service is an understatement. NO SERVICE? NO RESPONSE TO EMAILS
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Kind regards,
Nicolette.
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Kind regards,
Nicolette.
I received feedback that Tshegofatso Modise from our call center has contacted you to explain the auto continuation process, and provide you with a switch form, policy statement and relevant Fund fact sheets.
Kind regards,
Nicolette.
I received feedback that Tshegofatso Modise from our call center has contacted you to explain the auto continuation process, and provide you with a switch form, policy statement and relevant Fund fact sheets.
Kind regards,
Nicolette.