IV
Inge V

1 reviews | Active since Dec 2020

13 Jun 2022, 06:24

No response on policy enquiries

Since 3 June I have had no response on my request to contact me in regards to a policy.

This is really disappointing as my mother has since passed and I am emotionally very distraught about the lack of response from this company.

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply13 Jun 2022, 10:04
Official
Inge

Sincere condolences with the passing of your mother.

The matter has been escalated to a manager within the relevant business area, and they will be in contact with you as soon as possible.

Kind regards
EdB