No response of my inquiry of my Retirement Umbrella Fund.

Item: Momentum (SA)
Rating: 1
Author: Anton E

I sent a email to Momentum regarding my retire umbrella fund to find out how much is my balance and I did not received any email regarding my inquiry. Last time I received a letter regarding my balance was 2 years ago.

Helpful (0)

Replies (3)

Momentum (SA)'s replyOfficial

30 Jul 2020, 15:14

Thank you for bringing your concerns to our attention. The matter will receive urgent attention and feedback will be provided shortly.

Kind regards
NH

Momentum (SA)'s reply30 Jul 2020, 15:14

Official

Thank you for bringing your concerns to our attention. The matter will receive urgent attention and feedback will be provided shortly.

Kind regards
NH

Momentum (SA)'s replyOfficial

30 Jul 2020, 15:43

Thank you for your update.

Momentum Corporate have emailed you your statement.

You may also call our call center on ***and they will assist you to sign on to our Web where you have the facility to obtain a statement at any time online.

Kind Regards
Sue

Momentum (SA)'s reply30 Jul 2020, 15:43

Official

Thank you for your update.

Momentum Corporate have emailed you your statement.

You may also call our call center on ***and they will assist you to sign on to our Web where you have the facility to obtain a statement at any time online.

Kind Regards
Sue

Anton E's updateReviewer Update

31 Jul 2020, 08:04

Good day, thank you for your response email. I did receive my balance statement.

Anton E's update31 Jul 2020, 08:04

Reviewer Update

Good day, thank you for your response email. I did receive my balance statement.