1 reviews | Active since Nov 2012
No Respone
It seems this is the only way for me to get a response from any of Momentum's product services. Emails to Momentum are completely ignored. I have sent several emails to the online shop this week with no response. If my query could have been resolved it is too late now anyway. I do not mind if it could not have been resolved but at least have the decency to reply and let me know. I know it is the busy season, but this has become a trend with Momentum this year regardless of which product group. I am sick of this kind of ****py customer service.
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Kind regards
CK
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Kind regards
CK