No progress for over 10 months

My father passed away in September 2025 and to date,his funds have not been settled. I've been getting the same response from every consultant since February 2026. Most recently I was told that the case is with Eulendah Mabuyanga and that there is a *** investigation. That we should wait for trustee resolution. I've made my third call this week after being promised the matter had been escalated yet when I speak to someone new today,they tell me the last time there was an update on the profile was 30 October. Truly appalling service!