No one can help me

Hi there,

I have now spoken to 3 people of which not one can help me, I expect your staff to know who to put me through to in order to sort out my problem as opposed to just passing me from pillar to post and then the last person gives me a complete new number to call - I will not call that number as I have now had enough. I tried logging into my Momentum online profile and I was blocked (the password used was not incorrect as I’ve been using it for 9 years I think I know the password) I then re-set the password and it tells me it’s still incorrect. Please help me sort out this issue ASAP.

Kind regards Kelly