NH
Natalie H

1 reviews | Active since Feb 2015

23 Jan 2017, 12:55

No new customers needed

<p>So for the past week I've been trying relentlessly to get through to Momentum financial planning to take out a provident fund. Its now a week later and I am no closer to success. I continuously get put through to consultants who can't help. Then I'm on hold with financial planning at least 10 minutes at a time. I leave voice mails but get no contact back when I eventually lost it and said I'd take my business elsewhere, some snooty consultant rep**** with "well we really don't need your business". Such disgusting service. Guess I better look elsewhere for my peace of mind</p>

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply23 Jan 2017, 13:14
Official

Thank you for taking the time to inform us of your concerns. We will investigate, feedback and assistance will be provided shortly.

Kind regards

CK

Momentum (SA)
Momentum (SA)'s reply30 Jan 2017, 16:03
Official

I received confirmation that you have in the meanwhile been assisted by one of our Senior Investment Consultants.

Kind regards

CK