No Momentum at All

I have been trying since January to follow up on a policy I have with momentum. Emailed the MD, did Hello Peter 3 times and so on. Last week I posted a review and within a day a lady called Michelle had come back to me. and confirmed that there was one. I then got two emails saying they could not find one. She confirmed again and sent the forms which I completed. Sent them back and asked how long it would take. That was when they told me that it takes 7 to 10 days and they were "waiting for 3 months bank statements. Personally I don't know why I should provide bank statements in order to get my own money back. It is not like they are giving me their money or anything. Because of lockdown and all of the associated financial constraints I am now desperate. I asked for a small advance of my own money. No, they can't do that which is bull as Old Mutual helped me out in Jan. It has now been ten months since I started following up. Momentum have had all that time and ignored me totally. Their MD doesnot return calls. They have everything so I want my money paid into my account with interest by 12 noon on Monday.SARS is not going to make them wait for a tax directive for long. My tax is up to date and as the company I worked for was liquidated and closed in March 2019 there is nothing to direct.I don't care who does what anymore - JUST DO IT.