1 reviews | Active since Jan 2017
No help given for a service I want to pay for
<p>A few months ago i took out a provided fund policy with Momentum. I recently discovered that i qualified for the multiply benefit with Momentum. I've been trying to get multiply premier which is a paid service from Momentum but their call centre agents have been no help!!! I’m not sure if they don’t want money? Or if they just don’t want business. It’s been a week later and I still don’t have multiply. The last agent I spoke to Anthea Pardesi requested me to fill out forms which I then returned and was promised a call back from Nicolus who has not contacted me yet. Why is it so difficult to get something I want to pay for? It makes no sense!!!</p>
Thank you for the opportunity to be of assistance to you. I have noted your frustration and anguish, and I wish to apologise for the inconvenience. A manager will contact you shortly.
Kind regards
Michele Coetsee
Thank you for the opportunity to be of assistance to you. I have noted your frustration and anguish, and I wish to apologise for the inconvenience. A manager will contact you shortly.
Kind regards
Michele Coetsee
I received confirmation that Mr Moodley made contact with you.
He requested you to forward him a copy of the application form and he will then further assist of processing the application.
Kind regards
Michele Coetsee
I received confirmation that Mr Moodley made contact with you.
He requested you to forward him a copy of the application form and he will then further assist of processing the application.
Kind regards
Michele Coetsee