No follow up or Feedback

<p>Momentum is not only the most disgusting service i have experienced, it is the most arrogant. I requested a call back to modify my policy, i get a response i must just phone in, not was i only stunned by the feedback, i was stunned by the tone and arrogance.</p> <p>I then requested a cancellation of my policy and move of my RA to another service provider. I get told someone will call me with in 24 - 48 hours to do so. SO far no call back and even escalating is no use and the management is as incompentent and useless as the staff manning the phones. </p>