1 reviews | Active since May 2016
No Feedback - Funds at Work
I am on my last nerve and I have resorted to Hello Peter as I have a guaranteed way of receiving a response. I have sent numerous emails regarding my Funds at Work withdrawal, When I had left my previous employer, All documentation was submitted including the Withdrawal Form, a month later, I had to submit another form to Momentum. I received an email to submit this form. I have sent numerous emails and asking for a consultant to callback and I wont even get a call back to confirm receipt of the documentation and that it is in process etc. I am aware that it will take 26 days, I am not prepared to wait for 26 days and not knowing if all is in order with this claim. I am not prepared to wait for 26 days as it is my funds that I need urgently, That is my money after all.
Momentum has given me a very bad experience and I will not recommend anything to my family and friends. Where is the customer service? I have gone through the posts and its all the same, no customer service at all. Absolutely pathetic. I have to post on hello peter in order to get a response. Change the game here!!!
Kind regards,
N D'Arch
Kind regards,
N D'Arch
The relevant documents were received by ourselves on the 7th May. The claim is in progress.
The turnaround time is 26 working days from date of receipt of the last documents.
Kind Regards
Sue
The relevant documents were received by ourselves on the 7th May. The claim is in progress.
The turnaround time is 26 working days from date of receipt of the last documents.
Kind Regards
Sue
