SB
Samantha B

1 reviews | Active since Mar 2020

31 Aug 2021, 13:51

No Feedback EVER !!!

I have sent my documents for a death claim in 2019 and 2020 . Whenever I call to make a follow up i am told that i need to speak to the person who is handling the claim. The person handling claim Erlinah Mashile never ever returns the calls nor responds to email messages. I would like to know what is happening with the claim and when can i expect to receive feedback and the funds as I also need money to see for my children. It is unfair that one has to wait 2 years for a simple answer

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply01 Sept 2021, 09:21
Official
Your posting has been noted and referred to the relevant department for assistance. 
SB
Samantha B's update20 Sept 2021, 10:34
Reviewer Update
Still No feedback regarding the finalization of the claim Since 31 August 2021 - still in the dark