1 reviews | Active since Jul 2011
NO DELIVERY
Ordered flowers on multiply shop for an anniversary but to be not delivered as per my request. Contacted them, was told to call netflorist directly. Called net florist was told they have no record for the order. Phoned momentum, was told i wasnt supposed to be refered to netflorist from the first place. Now annivesary day spoiled.
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards
N D'Arch
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards
N D'Arch
Dear Mr Mtshubungu,
With reference to our telephone conversation yesterday and your email, I confirm that we have cancelled your Netflorist order.
Our Multiply department confirmed that they have requested the credit note from the florist, and once received we will process the refund due to you.
I will provide you with an update on the progress once I have more information.
Kind regards,
N D'Arch
Dear Mr Mtshubungu,
With reference to our telephone conversation yesterday and your email, I confirm that we have cancelled your Netflorist order.
Our Multiply department confirmed that they have requested the credit note from the florist, and once received we will process the refund due to you.
I will provide you with an update on the progress once I have more information.
Kind regards,
N D'Arch
Dear Mr Mtshubungu,
Our Multiply department confirmed that the refund for your order has been processed and the order has been removed from your profile.
We will thus consider this posting as finalized. In the event that you have anything further with regards to this matter that you still consider unresolved, we will will willingly attend to it on receipt of further postings.
Kind Regards,
N D'Arch
Dear Mr Mtshubungu,
Our Multiply department confirmed that the refund for your order has been processed and the order has been removed from your profile.
We will thus consider this posting as finalized. In the event that you have anything further with regards to this matter that you still consider unresolved, we will will willingly attend to it on receipt of further postings.
Kind Regards,
N D'Arch