TM
Thulisile M

1 reviews | Active since Jul 2015

30 Jul 2024, 11:38

No communication

I submitted my claim on the 9th July and received an automated email. I have sent numerous emails asking if all documents were received. Momentum has a tendency of coming back weeks later to say documents are incomplete. Can the person working on my claim please contact me, because my emails are never returned too. I am disappointed.

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply30 Jul 2024, 11:59
Official
Thulisile

As there are various business areas within the company, could you please confirm the relevant contract number as this will assist us in referring this matter to the correct business area to assist you accordingly.

The information you provided does not clarify this, and therefore we await your confirmation.

Kind regards,

EdB