CvdB
Charl van der Berg
1 reviews | Active since Dec 2021
14 Jan 2022, 14:26
No communication and support
Struggling to register online and i contacted the email address provided more than once, with no response.
This is very disappointing and unprofessional
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
14 Jan 2022, 19:14Thank you for bringing this unfortunate situation to our attention. We always aim to deliver the best service and unfortunately you did not have a positive service experience. Regrettably, the limited information you provided is not allowing us the opportunity to investigate your concerns further. Please provide us with the following additional information; your full names, surname, identity number, policy / contract / investment number. You may add the required information as additional information on this posting or alternatively post it as a private reply on this posting.
Kind regardsCK
Kind regardsCK
Momentum (SA)'s reply14 Jan 2022, 19:14
Official
Thank you for bringing this unfortunate situation to our attention. We always aim to deliver the best service and unfortunately you did not have a positive service experience. Regrettably, the limited information you provided is not allowing us the opportunity to investigate your concerns further. Please provide us with the following additional information; your full names, surname, identity number, policy / contract / investment number. You may add the required information as additional information on this posting or alternatively post it as a private reply on this posting.
Kind regardsCK
Kind regardsCK
Momentum (SA)'s replyOfficial
25 Jan 2022, 13:30Our request for additional information on 14 January 2021 refers. To date we have not received the information from you and as a result we are currently unable to investigate the matter. You are welcome to approach us again in future with the necessary information and we will gladly assist. Kind regardsCK
Momentum (SA)'s reply25 Jan 2022, 13:30
Official
Our request for additional information on 14 January 2021 refers. To date we have not received the information from you and as a result we are currently unable to investigate the matter. You are welcome to approach us again in future with the necessary information and we will gladly assist. Kind regardsCK