Nightmare

I have had the WORST experience of my life just trying to get information about a claim that was submitted at Funds at Work. Firstly I had five different answers from five calls. I was transferred to a so called "administrator" who promised two times that I will be called back. I would receive a mail. NOTHING its a joke. Their phone lines is a joke as well you can not hear half what is said. First call - Yes sir we received your claim Second call - Eish we cant do it because you don't have a bank account ( it was sent with my claim) Third call - Sir we have everything it is at tax clearance Fourth call - Sir we cant do it your employer is bankrupt!!!! I will call you back Fifth call - No sir I will mail you everything it is with our legal department Needless to say that I have received NO mail NO calls NO answers. I asked the administrator his name four times and with no success I can go on for days!!!!!