MR
Marie R.
1 reviews | Active since Mar 2013
03 Dec 2022, 09:34
New Momentum Money app not working and no support from Momentum to fix this
The new Momentun Money app is not working. Momentum removed the previous version of the app (Multiply money), but now I cannot access or manage my Momentum money or link my new card. I have complained about it and was assured the app is now working. However, it is of course still not!!! How can they replace an app with a new one that is not functional, and then clients cannot access their accounts to manage it???
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Momentum (SA)'s replyOfficial
05 Dec 2022, 07:46Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. An Escalations specialist from our Multiply department will contact you.
Kind regards,
ND..
Kind regards,
ND..
Momentum (SA)'s reply05 Dec 2022, 07:46
Official
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. An Escalations specialist from our Multiply department will contact you.
Kind regards,
ND..
Kind regards,
ND..