1 reviews | Active since Jul 2017

01 Aug 2017, 16:47

never use momentum

<p>taking out a policy with momentum is easy, trying to get your money back is almost impossible. They tell you about 7 working days and take 2 weeks and more to even finalize a surrender. I wish I could've known about this from the beginning, I would've stuck with Sanlam as they have proved to be reliable and treat their customers fairly. I will be advising anyone wanting to save money to not even consider momentum, what a joke.</p>

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply01 Aug 2017, 17:06
Official

Dear Nthabiseng

Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.

We are in the process of finalising your payment and the proceeds will be available in your bank account by tomorrow afternoon.

Regards

Floraine van Buuren

Momentum (SA)
Momentum (SA)'s reply02 Aug 2017, 07:54
Official

Dear Nthabiseng,

I confirm that payment of your lump sum was made via immediate payment this morning. The funds should reflect in your bank account within the next hour.

Please accept my apology for the delay in finalizing the transaction.

Kind regards,

N D'Arch