FA
Florina A

1 reviews | Active since Nov 2018

23 Apr 2019, 17:17

Need to change password for Funds at Work

I have been trying to reset my password for my Funds at Work since 10 April but with no luck. I am at a new company and keep informing them that I need to update my password as I can't remember what it was last year when I was at my old company. They finally responded with a username and user id and I am using the pin that was given but it's still not working. This is causing a great deal of frustration as I have details to update on my profile.

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply24 Apr 2019, 06:54
Official
Thank you for the opportunity to be of assistance to you.   A manager will contact you shortly. 

Kind regards,

N D'Arch
Momentum (SA)
Momentum (SA)'s reply24 Apr 2019, 08:08
Official
Please accept our apologies for the inconvenience caused. I confirm that our staff will contact you to determine what the problem is and assist you with the registration.

Kind Regards

Sue
FA
Florina A's update24 Apr 2019, 10:29
Reviewer Update
Thank you to Nombuso for her prompt and efficient assistance. Everything is sorted.