1 reviews | Active since Jun 2014
Multiply Your Misery - Momentum Multiply Online Shop
I ordered a product on 7 December. Paid for delivery. The product should have been delivered on 14 December (I had phoned prior to confirm everything will be fine). Today is the 21st and still no delivery and nobody seems to know what is happening.
I have phone the call center. I have escalated to the Manager. E-mails I send with my order number have requested my ID multiply times. Now their stupid call centre is asking what I ordered ... surely they can see with my ID and order number.
I am leaving for holiday and don't have what I ordered.
Momentum Multiply Online Shop is absolute *******, prices aren't that competitive, they breach agreements (delivery times), they make you pay for delivery and their staff are stupid.
Their catch phrase should be:
MOMENTUM MULTIPLY ONLINE SHOP - MULTIPLY YOUR MISERY
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for the frustration you experienced. The matter has been escalated to the Multiply department for investigation and they will be in contact with you shortly to assist further.
Kind regards
CK
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for the frustration you experienced. The matter has been escalated to the Multiply department for investigation and they will be in contact with you shortly to assist further.
Kind regards
CK