1 reviews | Active since Aug 2015
Multiply vouchers not delivered
After purchasing Mulitiply vouchers, stating maximum 6 hours for delivery, I’m currently entering day 3 with no vouchers delivered yet (Momentum happily deducted my money though).
Every time I phone the hot line they say the matter has been escalated but the person dealing with escalations are not attending to the matter.
Unacceptable Momentum... Discovery all the way!
I would like to thank you for bringing this matter to our attention.
It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to our Escalation Specialist team and a representative will be in contact with you shortly.
Kind regards
CK
I would like to thank you for bringing this matter to our attention.
It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to our Escalation Specialist team and a representative will be in contact with you shortly.
Kind regards
CK
There appears to have been a system glitch and this is an old complaint which was already resolved.
There appears to have been a system glitch and this is an old complaint which was already resolved.