JR
JP R
1 reviews | Active since Apr 2017
03 Nov 2021, 10:58
multiply voucher
Multiply online shop Want to buy a makro voucher 1. App**** discount correct the 1st time but the payment failed with the 3rd party. 2. Tried again but now the discount is calculated wrong and my voucher limit has decreased. But i have bought nothing yet. Definitely a bug in the software. 3. Agent online tells me it can take 24-48 hrs to fix. That is unacceptable for a online business.
Helpful (0)
Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
03 Nov 2021, 11:16Dear Mr. Rousseau,
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.
Regards,
ND
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.
Regards,
ND
Momentum (SA)'s reply03 Nov 2021, 11:16
Official
Dear Mr. Rousseau,
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.
Regards,
ND
Thank you very much for the feedback that you have provided to us. Our clients feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.
Regards,
ND
Momentum (SA)'s replyOfficial
03 Nov 2021, 12:52Dear Mr. Rousseau,
Sunil Seethal from our online shop confirmed that he has contacted you, and confirmed that the matter is being attended to.
Kind regards,
ND
Sunil Seethal from our online shop confirmed that he has contacted you, and confirmed that the matter is being attended to.
Kind regards,
ND
Momentum (SA)'s reply03 Nov 2021, 12:52
Official
Dear Mr. Rousseau,
Sunil Seethal from our online shop confirmed that he has contacted you, and confirmed that the matter is being attended to.
Kind regards,
ND
Sunil Seethal from our online shop confirmed that he has contacted you, and confirmed that the matter is being attended to.
Kind regards,
ND
JR
JP R's updateReviewer Update
03 Nov 2021, 13:19Still waiting for it to be resolved
JR
JP R's update03 Nov 2021, 13:19
Reviewer Update
Still waiting for it to be resolved
JR
JP R's updateReviewer Update
04 Nov 2021, 09:09Issue was resolved overnight, but there is a fault in your it system. Also the time you guys took too respond were way too slow. Disappointed.
JR
JP R's update04 Nov 2021, 09:09
Reviewer Update
Issue was resolved overnight, but there is a fault in your it system. Also the time you guys took too respond were way too slow. Disappointed.