JG
Jordan G

1 reviews | Active since Apr 2021

08 Jun 2023, 13:15

Multiply - Terrible product and bad customer service

I have an email stating my multiply membership is active. Only to find out that they never activated it and my gym fees went up by R700 because of their laziness.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply08 Jun 2023, 13:18
Official
Dear Jordan,

Thank you for your posting. We have referred your query to the Multiply Escalations department to Investigate.

An Escalations specialist will contact you.

Regards,

ND
JG
Jordan G's update03 Aug 2023, 10:06
Reviewer Update
Escalations specialist never reached out to me.