aP
alan P

1 reviews | Active since Jan 2018

12 Jan 2018, 11:14

Multiply take money but dont deliver

Bought 2 online pro shop vouchers 22 & 23 december for xmas shopping , theys upposed to deliver within 6 hours , nothng arrived so i went and spent my cash on xmas presents even tho they have R2580 , i lodged numerous complaints and they had the cheek to deliver the vouchers on 11th january , too late , i require a refund as requested online , have the courtesy to call your customers !!!

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply12 Jan 2018, 12:06
Official

Thank you very much for the feedback that you have provided to us. Our clients’ feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.

Kind regards

Michele Coetsee

Momentum (SA)
Momentum (SA)'s reply17 Jan 2018, 14:30
Official

I received confirmation that the refund was finalised today, the proceeds should reflect in your account within two working days.

I apologise for the frustration and inconvenience this has caused you.

Kind regards

Michele Coetsee