Multiply Poor Customer Service

This is actually aimed at Momentum Multiply Online Shop but there was no option to select it.

Made an online purchase in early December. After almost 2 months they told me it was out of stock. It took nearly 2 months for them to realise they had no stock and prior to this there was no communication with me. No messages of delays or issues or any information at all.

When I asked for an explanation as to why they took so long long to figure out there was no stock the agent handling my case decided the best response was to just ignore me.

This has become all to common with Momentum and I am sick to death of it. Your staff are *********** and poorly trained.