Multiply Onlineshop

<p>I wish to express my displeaure in the poor service received from multiply online shop. After having placed an order there is no visibility on the website as to the order status. There is an option to track the order which does not work. When sending an email to the online shop you get a response indicating that the order is within the timeframe of 7 workings days. How pathetic!! In this day an age every shopping site has a feature to tell me where my order is like has it been handed to the courier etc. Whats the courier waybill number. These are basics not availble on your online shop. Why? Furthermore, would it be very difficult for your call centre to at least provide me some feedback instead of copy and paste some caluse out of a company policy telling me of the service level provided. You had some basic tracking working previously, now there is nothing. Not impressed at all with oyur service!!</p>