1 reviews | Active since Jul 2012
Multiply online store
<p>There was a promotion at Takelot that I wanted to buy, and as a Multiply member I purchased the vouchers on the Multiply store in the morning, as at the end of the day I haven't received the vouchers and subsequently missed out on the promotion.</p> <p> </p> <p>I still haven't received the vouchers, and is Momentum now going to provide me with the additional vouchers to purchase the item at full price?</p> <p> </p> <p>Please repond ASAP, it was a gift that I wanted to purchase</p>
Please accept my apologies for the frustration and inconvenience that this situation has created for you. I can assure you that a manager will contact you shortly.
Kind Regards
Floraine van Buuren
Please accept my apologies for the frustration and inconvenience that this situation has created for you. I can assure you that a manager will contact you shortly.
Kind Regards
Floraine van Buuren
Hi,
I have not received a call as yet!
Hi,
I have not received a call as yet!
We have responded via email this morning, as we could not get hold of you.
We will contact you again shortly.
Kind regards
Natasha
We have responded via email this morning, as we could not get hold of you.
We will contact you again shortly.
Kind regards
Natasha
We are trying to contact you on the cell number provided. Can you please confirm whether your contact number is correct as we cant get through to you.
Kind regards
Natasha
We are trying to contact you on the cell number provided. Can you please confirm whether your contact number is correct as we cant get through to you.
Kind regards
Natasha
Thank you for taking our call earlier.
As discussed with Johan from our office we will cover the price difference for the articles outside the promotion.
Please accept our sincere apologies for the inconvenience and frustration caused.
Kind regards
Natasha
Thank you for taking our call earlier.
As discussed with Johan from our office we will cover the price difference for the articles outside the promotion.
Please accept our sincere apologies for the inconvenience and frustration caused.
Kind regards
Natasha
Good day,
is there any update on the expected time when I can expect the additional voucher as promised above?
thanks
Good day,
is there any update on the expected time when I can expect the additional voucher as promised above?
thanks
Good day,
has there been an update from our discussion on Friday
thanks for the feedback
Good day,
has there been an update from our discussion on Friday
thanks for the feedback
I received confirmation that the additional credit has been allocated to your Multiply online-store profile.
Kind regards
CK
I received confirmation that the additional credit has been allocated to your Multiply online-store profile.
Kind regards
CK
Thank you very much for the fantastic feedback and response
Thank you very much for the fantastic feedback and response
Good day,
I again bought a voucher on the Multiply store this morning and I haven't received an email with the receipt or the voucher?
I don't know if it's only me having these issues? Is there a line that I can contact you gusy directly? I don't want to raise a query everytime
Good day,
I again bought a voucher on the Multiply store this morning and I haven't received an email with the receipt or the voucher?
I don't know if it's only me having these issues? Is there a line that I can contact you gusy directly? I don't want to raise a query everytime
I understand that you are frustrated however, the hellopeter website is not to place enquiries.
You need to follow the normal route by first contacting the call centre on ***, and in the event that there is a problem with the printing of your voucher you are more than welcome to lodge a complaint on the website.
Kind regards
Natasha
I understand that you are frustrated however, the hellopeter website is not to place enquiries.
You need to follow the normal route by first contacting the call centre on ***, and in the event that there is a problem with the printing of your voucher you are more than welcome to lodge a complaint on the website.
Kind regards
Natasha