CD
Carel D
1 reviews | Active since Jun 2020
09 Jun 2020, 15:02
Multiply Online Shop
I must say it has been an absolute nightmare dealing with the online shop .
I have to constantly phone to get any kind of response and no one gets back to me with the status of my package .
My package has gone missing as no one can say where it is except with the response it is with courier and courier service say they don't know .
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
09 Jun 2020, 15:06Your posting has been duly noted. I can assure you that the matter will receive urgent attention.
Kind Regards
CK
Kind Regards
CK
Momentum (SA)'s reply09 Jun 2020, 15:06
Official
Your posting has been duly noted. I can assure you that the matter will receive urgent attention.
Kind Regards
CK
Kind Regards
CK
Momentum (SA)'s replyOfficial
10 Jun 2020, 12:59Please accept my sincere apologies for the frustration and inconvenience that this situation has created for you.
This is not a true reflection of the level of service that we aim to give our valuable clients and I trust that your future client service experience will be pleasant.
I am pleased that your parcel has since been delivered to you.
Kind regards
CK
This is not a true reflection of the level of service that we aim to give our valuable clients and I trust that your future client service experience will be pleasant.
I am pleased that your parcel has since been delivered to you.
Kind regards
CK
Momentum (SA)'s reply10 Jun 2020, 12:59
Official
Please accept my sincere apologies for the frustration and inconvenience that this situation has created for you.
This is not a true reflection of the level of service that we aim to give our valuable clients and I trust that your future client service experience will be pleasant.
I am pleased that your parcel has since been delivered to you.
Kind regards
CK
This is not a true reflection of the level of service that we aim to give our valuable clients and I trust that your future client service experience will be pleasant.
I am pleased that your parcel has since been delivered to you.
Kind regards
CK