Multiply Not resolving my issue after multiple request over a 2 week period

I have not received any customer services over the last 25 days. Since my first query on the 9th of January 2025 regarding active days not showing on the app. I am getting the same feedback from all the support workers ' the support team is still working on the issues' How difficult can it be? They simply need to update 2 active days worth of data, which I've sent them. It's a 2 minute job!!!!

I am not impressed with the absolute lack of service I have received from Momentum.