Multiply not honouring Purchase

<p>I purchased a R1000 takealot voucher on the multiply site on 11 May 2017. Vouchers are usually sent via email within 24 hours. I did not receive it and followed up the next day and many days after that via email and calls. I followed up many times. Eventually a consultant called Divan called me to say that the voucher had been sent and had been redeemed??? Yet I never received it. That made me livid. He said he will investigate and he will send it to me via email. He confirmed he didn't have a direct number and asked me to email multiply and make it for his attention if i needed to follow up. I sent many emails and left messages for the consultant (Divan) to contact me and no one has gotten back to me yet. I have still not received the voucher and no one is bothered to assist me. I am soo disppointed in the bad service i have received thus far in trying to get my voucher. </p>