JO
Joel O

1 reviews | Active since Jul 2012

23 Jul 2024, 12:23

Multiply Money is garbage!!

Momentum Money that offers cards to spend funds can't provide the services that one typically expect from someone issuing cards, resulting in a substandard, Momentum-like experience. Case in point: I spent on the Multiply card > I returned the goods > I'm due for a refund from the vendor > Vendor tries to refund funds 3x > Momentum Multiply Money card can't handle this request > Transaction fails > Momentum clueless.

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply23 Jul 2024, 12:28
Official
We are so sorry about the negative experience.

We have referred the matter to the relevant business area for their urgent attention. 

Kind regards
NH