Multiply Health assessment expiry date

To Whom It May Concern, <br> <br> I have had no problem with Momentum or Multiply up until now. When I registered with Multiply, in July 2014, I had to do a health assessment, no problem this was done. This needs to be updated on the anniversary or up to 3 months before (which I was unaware of) I did my health assessment in January 2015 as every year I am on leave so this would suit me much better than mid year. I assumed this would be acceptable once off as from 2015 forward I will continue to do it in Jan. This is now according to you not acceptable and I need to do it again at my own cost. This seems so unnecessary as I have done it within the year and will again update in Jan 2016. You need to re-look and treat each situation as an individual and consider the reasons behind why I did what I did. Please could you accept my results this time so I can continue updating them in Jan annually. <br> <br> Regards <br> Debbie Jones <br> MM***