TM
Thuli M
1 reviews | Active since Jul 2021
15 Apr 2024, 12:51
Multiply Engage Plus
Momentum app is the most useless app I have ever seen. I am on Multiply engage plus and I cannot use my rewards and cash back as my digital wallet is not working. I tried to send emails to enquire about this with no success, I tried the call centre and one gentleman said I should use an email with a screenshot of my digital wallet. He has never gotten back to me since. The call centre people seem to not know what they are doing.
So many times I think of cancelling this membership because honestly it’s bit helping in any way. It’s been months now with this issue but I have never received any assistance.
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Replies (1)Momentum (SA)'s replyOfficial
15 Apr 2024, 13:00Thank you for your posting.
We have escalated the matter to the Multiply management team for assistance.
Kind regards
NH
We have escalated the matter to the Multiply management team for assistance.
Kind regards
NH
Best regards,
Momentum (SA)'s reply15 Apr 2024, 13:00
Official
Thank you for your posting.
We have escalated the matter to the Multiply management team for assistance.
Kind regards
NH
We have escalated the matter to the Multiply management team for assistance.
Kind regards
NH
Best regards,
