LvdW
Louis van der Westhuizen

1 reviews | Active since Apr 2012

08 Jan 2016, 09:10

Multiply Billing and No answer at Call Centre

Good day,<br> <br> I am a bit confused as I joined multiply in December 2015. I understand that the monthly membership is R169 and now R179. Although I got debit orders twice in December and twice in January on amounts that does not nearly come to that amounts.<br> <br> In between I got seperate Virgin Active Debit Orders apart from multiply, and this is more than a R1000 exercise in a month. <br> <br> I sent an email to [Email Removed] on 4 January 2016 with no acknowledgement receipt or feedback returned. Today, 8 December 2016 I tried to phone the call centre but I just never get through which is just wasting airtime.<br> <br> Any help would be appreciated.<br> <br> Kind regards<br> Louis

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply08 Jan 2016, 09:18
Official
Hello Dripmeister,

Thank you for taking the time to inform us of your concerns. We will investigate and a manager will be in contact with you shortly.

Kind regards
Charmaine Klopper