MG
Morne G
1 reviews | Active since Sept 2014
02 Feb 2024, 09:14
multiply and virgin active
Multiply revoked my multiply membership without authorization and admitted it was an error. now my virgin active membership is not linked anymore to multiply and now i am paying full price for gym. please rectify this and credit my money please.
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Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
02 Feb 2024, 09:32Dear Mr. Gouws.
Thank you for the opportunity to be of assistance to you. I have noted your frustration and I wish to apologise for the inconvenience. An escalations specialist from our Multiply department will contact you shortly.
Regards,
ND
Thank you for the opportunity to be of assistance to you. I have noted your frustration and I wish to apologise for the inconvenience. An escalations specialist from our Multiply department will contact you shortly.
Regards,
ND
Momentum (SA)'s reply02 Feb 2024, 09:32
Official
Dear Mr. Gouws.
Thank you for the opportunity to be of assistance to you. I have noted your frustration and I wish to apologise for the inconvenience. An escalations specialist from our Multiply department will contact you shortly.
Regards,
ND
Thank you for the opportunity to be of assistance to you. I have noted your frustration and I wish to apologise for the inconvenience. An escalations specialist from our Multiply department will contact you shortly.
Regards,
ND
Momentum (SA)'s replyOfficial
02 Feb 2024, 12:38Dear Mr. Gouws,
The Multiply Escalations team provided feedback that the outstanding cashback was processed and that feedback was emailed to you this morning.
Kind regards,
ND
The Multiply Escalations team provided feedback that the outstanding cashback was processed and that feedback was emailed to you this morning.
Kind regards,
ND
Momentum (SA)'s reply02 Feb 2024, 12:38
Official
Dear Mr. Gouws,
The Multiply Escalations team provided feedback that the outstanding cashback was processed and that feedback was emailed to you this morning.
Kind regards,
ND
The Multiply Escalations team provided feedback that the outstanding cashback was processed and that feedback was emailed to you this morning.
Kind regards,
ND