SS
San-Mari Swart

1 reviews | Active since Jul 2017

08 Jan 2018, 12:27

Multiply

I have had no joy with the Multiply app.

It does not work.

I had credit in the rewards section and after 30 days it went back to the amount it was on day 1. The medical I had was also not counted

The Strava app which is the approved app does not link to Momentum

I also requested a second health card for the medical aid - there was no response

This app is not helpful - does not serve its purpose and causes headaches

Also - why do I have to accumulate another 250 points per month to stay on the silver status? This is impossible , I have done every online quizz imaginable and will never get to 250 points each month

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply08 Jan 2018, 12:48
Official

Thank you for taking the time to inform us of your concerns. It was referred to our Escalation Specialist team and a representative will be in contact with you shortly.

Kind regards

CK

Best regards,

Momentum (SA)
Momentum (SA)'s reply08 Jan 2018, 15:07
Official

Both telephone and e-mail feedback was provided.

Kind regards

CK

Best regards,