MULTIPLY

I contacted Multiply on the 2nd November after switching over to ProfMed. My Multiply was not reflecting on my online profile. The woman I spoke to said that she cannot help me, that I need to email multiply. Which I did on November 6th. Where I gave a detailed explanation of my problem along with screen shots to explain.<br> On the 11th, Charmaine Swart rep**** saying that my multiply was active (I knew this after the phone call on the 6th) and that the website is under maintenance (even though I nowhere stated difficulty accessing the website).<br> <br> I again sent screen shots. Now getting annoyed. Bonnie Nzuza rep**** saying he linked my online profile. This still didn't work. I was then referred to technical. Trenton Sanker then rep**** saying he reset my user name and password as I requested that. I did not once request that. I sent him screen shots to his direct email of the problem. He decided not to reply.<br> <br> I then sent another mail to the multiply. This time I was helped by Melanie Singaram. The first person who actually took the time to read my email and understand my complaint. She has been assisting me and doing all she can. But \Online"is just not responding to either of us."""