AO
ANENE O

1 reviews | Active since Feb 2012

24 Jan 2017, 15:25

MULTIPLY

<p>To whom this may concern,</p> <p>Let's just start with "momentum doesn't listen!"another ref: Tasha<br /> ********** 28</p> <p>Last I was promised that first of all a approved Momentum financial advisor would contact me to get my Platinum status to Private for 2017. I needed 26 Points then!</p> <p>ZERO from your side has been done! There is no real benefit for me as a single mom not working full time and have to travel a lot under the circumstances.</p> <p>7 Years of doing all activities to earn points and now again Platinum. The cost involving phone calls made to customer care - the insident that we had in 2016 with Avis. The amount of time and money I spend out of my own pocket. Not savings ensures that I get to complete all of requirements.</p> <p>I expect Nothing more than your assistance in this matter. I am not even surprized by your cooperation in the matter. You are the service providee, I bring my end of the bargain and you struggle to live up to your expectations. Your words now mean nothing to me anymore as NO action is taken from your side.</p> <p>Well done!!! Please see past reviews from myself to you</p>

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply24 Jan 2017, 15:47
Official

Thank you very much for the feedback that you have provided to us. Our clients’ feedback identifies areas where we need to improve or change so that we can not only meet your expectations but exceed them. You will be contacted shortly.

Kind regards

Michele Coetsee

Best regards,

Momentum (SA)
Momentum (SA)'s reply26 Jan 2017, 13:55
Official

I received confirmation that Mr Moodley made contact with you. He sent you an e-mail on 25 January 2017 which included the declaration to be completed.

Kind regards

Michele Coetsee

Best regards,