1 reviews | Active since Oct 2016
Multiless not Multiply
<p>I joined Virgin Active Kloof in January and I was told by the consultant that I could receive up to R 600 into my Moto Health savings for being a Momentum and Virgin Active customer. I contacted Multiply Call Centre and they confirmed this as long as I did went for a health checks, had a silver status with Multiply etc. to qualify which I did. I have been told by Moto Health that the credit of R 600 into my savings is not going to happen, Multiply wont credit and neither will Moto Health. I have sent a complaint to Multiply online regarding the false information and they too don't respond, why have a complaints department if you can not resolve a complaint!! I wonder how many more Momentum Policy Holders have been caught this way? Disappointed!!!!!!</p>
I would like to thank you for bringing this matter to our attention.
The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Kind regards
Michele Coetsee
Best regards,
I would like to thank you for bringing this matter to our attention.
The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Kind regards
Michele Coetsee
Best regards,
i received confirmation from Mr Moodley that he tried to make contact with you, but was not successful.
Kindly refer to the e-mail he forwarded to your address at 13:00 with feedback regarding your complaint.
Kind regards
Michele Coetsee
Best regards,
i received confirmation from Mr Moodley that he tried to make contact with you, but was not successful.
Kindly refer to the e-mail he forwarded to your address at 13:00 with feedback regarding your complaint.
Kind regards
Michele Coetsee
Best regards,