TE
Trevor E
1 reviews | Active since Feb 2013
02 Jun 2015, 12:48
Mulipy \Base"Membership Card """
It is now six months I've been trying to obtain my membership card. All I get is promises in response to my phone calls and e-mails. I sent a follow-up e-mail today requesting a response and also including my Bankmed membership number and received a reply asking me if I am a Bankmed member. What more must one do if they can't read my e-mail correctly. If they can't control the issuing of a membership card, then one wonders how Multiply is run.
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Momentum (SA)'s replyOfficial
02 Jun 2015, 13:02Hello Trevengesa,
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards
Michele Coetsee
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards
Michele Coetsee
Momentum (SA)'s reply02 Jun 2015, 13:02
Official
Hello Trevengesa,
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards
Michele Coetsee
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards
Michele Coetsee