JJ
Janet J

1 reviews | Active since Jul 2021

03 Jul 2021, 16:56

MRA FNB reserve allocation not received?

Sent all documents to Momentum retirement Administrators for my FNB reserve allocation in January 2019. To date nothing has been received. It surely can’t take over two years! I keep logging into portal and no new communication received. Would really like to know status but as i now live in the UK it is difficult to get in contact with anyone.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply05 Jul 2021, 07:50
Official
Thank you for your feedback, we will request the fund manager to make contact with you
JJ
Janet J's update24 Aug 2021, 04:49
Reviewer Update
Contact was made with me just after I posted this so thank you. I was advised they would query and get back to me. However since then I have received no feedback. I’ve emailed but no reply again.