SH
Sediane H

1 reviews | Active since Oct 2024

23 Oct 2024, 16:34

Mr Sediane Simon Hlalele

Their website that they referred me to so that I can claim from the distribution of excess reserves is completely not user friendly. I send an email for help they do not reply to them . I guess it's true when money is from your institution it's difficult to let go of it.

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Replies (3)
Momentum (SA)
Momentum (SA)'s reply24 Oct 2024, 11:52
Official
Dear Sediane
Thank you for your message. We are currently unable to trace your contract in our books. 
Kindly assist us with your policy number or confirmation of the type of policy that you have with Momentum to assist you with your request.
If this is a pension fund enquiry, kindly confirm your employer on a private reply.
Thank you in advance.
Mvdm

Momentum (SA)
Momentum (SA)'s reply24 Oct 2024, 13:39
Official
Dear Sediane
Thank you for your email and your feedback. I will give the information through to the employee benefits team for assistance.
Kind regards
Mvdm
Momentum (SA)
Momentum (SA)'s reply29 Oct 2024, 14:22
Official
Sediane

Your concerns have been referred to the relevant business area that administers your contract.

We have again referred the matter to the employee benefits team for urgent attention. 

Kind regards

EdB