MR
Monica R

1 reviews | Active since Aug 2020

12 Aug 2020, 11:52

Monica

Good day

am just not happy with the service I have been receiving with momentum. I was told the money will be available into my account on Tuesday the 11th but surprisingly the was nothing in my account and keitumetsi Tsipa didn't even bother to call me to explain as to why,i have to call tanya then she's told me she's asked Keitumetse to call me yesterday n she also reminded her today but still keitumetsi didn't bother to call me again which I find it very unprofessional .it's been over 14 days now but Noone is giving me a clear indication when will I receive the money I mean it's been long overdue I really don't understand why do I have to struggle to get the money because

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply12 Aug 2020, 11:57
Official
I appreciate you raising your concerns with us.  Your posting has been escalated to a manager in our employee benefits department, who will contact you shortly.

Regards,

ND.
Momentum (SA)
Momentum (SA)'s reply12 Aug 2020, 14:00
Official
Dear Ms. Ravele,

Our sincere apologies for the delay.
 
Your payment has been finalised.

Regards,

SDP.


MR
Monica R's update12 Aug 2020, 14:13
Reviewer Update
Thank you to Ms S du Plessis