1 reviews | Active since Sept 2016
Money wasted NOT EVEN WELL WASTED
<p>I have made conctact with your life department regarding a possible claim, I sent numorous emails but to my prevail no responce the only time I get an email back is when I call and have them reply while I am on the line with them.</p> <p>I am really disgusted I pay my installments every month and the minute there is no fund availible you are quick to call and ask for your money but now that I need assistance I get nothing not even a call back</p>
Please accept my sincere apologies for the service that you have received. The matter will be escalated and contact will be made with you tomorrow. Kind regards. Natasha
Please accept my sincere apologies for the service that you have received. The matter will be escalated and contact will be made with you tomorrow. Kind regards. Natasha
As confirmed in my email of earlier today.
In order to assess a claim under your policy we need the document that I have included in the email to be completed. We will also require the medical reports from the treating specialist confirming the condition, the treatment plan and the response to the treatment in order to consider the claim.
The above information is vital to the assessment of your claim and we can only proceed with the claim once all the requirements have been received.
I am sorry that we cannot assist you at this moment in time however, as soon as the above information has been received we will be able to continue with the assessment.
Kind Regards
Natasha
As confirmed in my email of earlier today.
In order to assess a claim under your policy we need the document that I have included in the email to be completed. We will also require the medical reports from the treating specialist confirming the condition, the treatment plan and the response to the treatment in order to consider the claim.
The above information is vital to the assessment of your claim and we can only proceed with the claim once all the requirements have been received.
I am sorry that we cannot assist you at this moment in time however, as soon as the above information has been received we will be able to continue with the assessment.
Kind Regards
Natasha