aE
anton E

1 reviews | Active since Sept 2011

18 May 2022, 09:41

Monentum sucks

I've send a couple of emails with regards to an annuity that I want Momentum to look at. Received emails that a person will contact me. This started on 2 May 2022. 16 days later and 2 more emails and said that I will go this route to inform the public about the bad service from Momentum and still nobody contacted me or my wife in this regards. I will not recommend a person to use Momentum for anything ever.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply18 May 2022, 10:03
Official
Dear Mr. Engelbrecht,

 Thank you for the opportunity to be of assistance to you.  I have noted your frustration and anguish, and I wish to apologise for the inconvenience. A manager will contact you shortly. 

Regards,

ND
aE
anton E's update18 May 2022, 16:27
Reviewer Update
Must say after this was brought to the attention of the right people I received feedback from Momentum and I must say I am pleased with the help.