mometums pathetic service

words cant even describe rhe way i feel toward momentum and i always for some reason thought that this was a reputable company... their customer service is pathetic...i have sent so many emails requesting someone to contact me and give me feedback on my provident fund payout .all u get is an automated reply and no one bothers to call and when u try their ao called support line it justs cuts off...after sending through all my docs almost 3 weeks ago i get told that now they want to send it through to sars and who know how much longer it will now take.. whatever the process is..atleast have the decency to contact me and let me know..now different people send u emails and act as if they want to help but they never do.. i hope that no one deals with this company cos their delivery standards are the worst i have come across and from the comments i see from other clients..i guess this is a standard they have set for themselves. i also work for a financial institute but i wud never treat my clients this way. they shud close this company down or get rid of all their useless staff.