NM
Nyashia M
1 reviews | Active since Jul 2020
18 Jul 2021, 08:55
Momentum’s unkept promises
Momentum has contacted me on 09th July regarding a refund due to me. I emailed back same day with all banking details and information they requested. They promised that the refund will be in my accound within 48hr and to date(18th July) i have not received any money. I an tired if sending follow up emails guy and as a result im cancelling everything with you and i will never recommend Momentum to anyone. The service is pathetic! Im sticking with Discovery because they know how to treat their clients.
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Replies (3)
Momentum (SA)'s replyOfficial
19 Jul 2021, 07:51We take note of your comments and will investigate the matter. We will come back to you regarding this matter.
Kind regards
MC
Kind regards
MC
Momentum (SA)'s reply19 Jul 2021, 07:51
Official
We take note of your comments and will investigate the matter. We will come back to you regarding this matter.
Kind regards
MC
Kind regards
MC
Momentum (SA)'s replyOfficial
19 Jul 2021, 14:28I want to apologise for the inconvenience and frustration this matter has caused you.
The refund was processed and the amount should reflect in your account tomorrow.
Kind regards
MC
The refund was processed and the amount should reflect in your account tomorrow.
Kind regards
MC
Momentum (SA)'s reply19 Jul 2021, 14:28
Official
I want to apologise for the inconvenience and frustration this matter has caused you.
The refund was processed and the amount should reflect in your account tomorrow.
Kind regards
MC
The refund was processed and the amount should reflect in your account tomorrow.
Kind regards
MC
NM
Nyashia M's updateReviewer Update
27 Jul 2021, 15:39Iam tired of sending emails!
NM
Nyashia M's update27 Jul 2021, 15:39
Reviewer Update
Iam tired of sending emails!