MP
Maleke P
1 reviews | Active since May 2020
14 Aug 2024, 12:17
Momentums delay in claims
I'm reaching out to convey my profound discontent regarding the persistent postponement in settling my claim, with Reference Number: ***, filed on July 23, 2024. Despite my compliance in submitting all required documents, I'm dismayed by the stagnation in addressing my case.
The apparent disregard by Momentum FundsAtWork for the urgency of my claim has led to considerable inconvinience. I anticipate an immediate remedy to this issue and urge the acceleration of my claim's processing.
I expect this concern to be prioritized and resolved expeditiously. A prompt and decisive action in response to this situation is expected.
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Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
14 Aug 2024, 12:22Thank you for your posting.
The matter has been escalated to the fund manager for assistance and feedback.
Kind regards,
NH
The matter has been escalated to the fund manager for assistance and feedback.
Kind regards,
NH
Momentum (SA)'s reply14 Aug 2024, 12:22
Official
Thank you for your posting.
The matter has been escalated to the fund manager for assistance and feedback.
Kind regards,
NH
The matter has been escalated to the fund manager for assistance and feedback.
Kind regards,
NH
Momentum (SA)'s replyOfficial
14 Aug 2024, 12:50Dear Maleka
The fund manager confirmed that they are unable to trace you as a member with the identity number that you have provided.
Can you please check the number and confirm if the id number is for the member, alternatively please provide us with the correct identity number.
Thank you.
The fund manager confirmed that they are unable to trace you as a member with the identity number that you have provided.
Can you please check the number and confirm if the id number is for the member, alternatively please provide us with the correct identity number.
Thank you.
Momentum (SA)'s reply14 Aug 2024, 12:50
Official
Dear Maleka
The fund manager confirmed that they are unable to trace you as a member with the identity number that you have provided.
Can you please check the number and confirm if the id number is for the member, alternatively please provide us with the correct identity number.
Thank you.
The fund manager confirmed that they are unable to trace you as a member with the identity number that you have provided.
Can you please check the number and confirm if the id number is for the member, alternatively please provide us with the correct identity number.
Thank you.
MP
Maleke P's updateReviewer Update
14 Aug 2024, 15:55The member's ID Number is ***081.
MP
Maleke P's update14 Aug 2024, 15:55
Reviewer Update
The member's ID Number is ***081.
Momentum (SA)'s replyOfficial
14 Aug 2024, 15:58Thank you
Momentum (SA)'s reply14 Aug 2024, 15:58
Official
Thank you