Momentum....just interested in premiums!!!

So I have had a Myriad policy for over 15 years, I requested that our financial adviser contact us on numerous occasions. That did not happen, then I requested a financial adviser that was actually interested in their client only to be told to work through my financial adviser who I have not spoken to in 10 years. What a joke!!! Here's the thing....they have taken my money for years and now I want it back so I can invest with a company that actually cares!!!